KUALA LUMPUR, Aug 30 — The new refund rule by the Transport Ministry should apply to all stakeholders, including airport operators, and not just airlines, said AirAsia’s parent...
Explainer: What is the Fire Dept’s K9 Unit and how crucial is its role in the search for the missing Indian tourist who fell into sinkhole on Jalan Masjid India?
However, Fernandes said that the rule should have some exclusion clauses, as there are possibilities of delays caused by suppliers, traffic control, and information technology outages, among others. “However, we do not need to be told that because we are already going to do it anyway. So, it is right and fair for passengers to rebook. I would feel the same way, but running an airline is tough, and we rely on suppliers to provide us with engines and spare parts, for example,” he said.
Last month, major institutions such as airlines, banks, media channels, and hospitals in several countries were reportedly affected by the global IT outage linked to United States cybersecurity firm CrowdStrike Holdings Inc.
Transport Ministry Airlines Tony Fernandes Capital A Bhd Airasia
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