PUTRAJAYA: In a bid to curb the shortage of Touch 'n Go (TnG) cards, over 3.5 million cards will be made available this year.
In a statement on Thursday , The Domestic Trade and Cost of Living Ministry said this was among the feedback received over the immediate action taken by the TnG company from issues raised.
"The company has increased the number of cards up to 3.5 million in 2023 compared to 2.68 million cards in 2022 and the company has sent proactive/pre-expiration reminders to TnG card users including notification emails also sent one month before the card expires," the ministry said, adding that notifications through the ewallet application and date checks have also been printed on the back of the card.
"On advocacy related to the TnG Visa card functions, the company has made improvements in communication and clarification of the use of the TnG Visa card to avoid confusion by displaying the notification"This is not a TnG card" before an application is made by the user.
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