L.A. Redditors who've had enough of restaurant service fees are circulating a document that tracks establishments that tack unexpected charges onto bills.
After a class-action lawsuit was filed against Jon and Vinny’s, the restaurant changed language regarding the 18% service fee on customer checks.The fee “reasonably appears to be a gratuity for the service staff,” the lawsuit says, because the service fee was 18%, comparable to what a customer may tip.
The restaurant group has denied those claims, saying through a spokesperson that the service charge model democratizes earnings for employees at every level and that customers are told that the fee is not the same as a tip.around two weeks after the lawsuit was filed. As of July, the bottom of each receipt said, “The service charge is not a tip or gratuity, and is an added fee controlled by the restaurant that helps facilitate a higher living base wage for all of our employees.
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