Users of Google's Pixel 7 and Pixel 7 Pro report the rear camera glass shattering seemingly spontaneously. Some think the cold is to blame.
Google’s Pixel 7 and Pixel 7 Pro have been the subject of many complaints regarding a spontaneously cracking camera glass. Reports circulating on Reddit and Google’s own Pixel support forums over the winter show frustrated customers claiming that their Pixel’s camera lens shatters — seemingly for no discernable reason.
“I’m flying to the parents’ house today for Thanksgiving. I pulled my phone out of my pocket to scan my boarding pass, and what do I see? Cracked camera glass over the ultrawide side of the lens . A nice TSA lady gave me a piece of tape to prevent further flaking,” one fuming user reported, “I’m running a case, haven’t dropped the phone once, and it was literally fine 30 minutes ago. I’m quite pissed considering I don’t know what I did to crack it.
The Pixel 6 and 6 Pro had problems with temperature as well, albeit on the other scale and unrelated to the fully glass camera bar. Some users reported, and I experienced, poor performance during the summer. These issues ranged from intense overheating to severe battery drainage to total system shutdown. Though beautifully designed, Google’s Pixels handle extreme temperatures with far less grace than most other equivalently priced smartphones.
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