Tesla is shifting sales worldwide to online only.
Tesla is shifting its sales to online only, and giving drivers up to a week to return their newly purchased vehicles if they aren't satisfied, the company announced on Thursday.
"We will be closing some stores, some reduction in headcount as a result -- there's no question about that. I wish there was some other way. Unfortunately, it will entail a reduction in force on the retail side. There's no way around it," Musk said. Tesla also said, in that post, it would be shifting resources to improve its customer service systems, with the goal of providing same-day service to Tesla owners.
On Thursday's press call, following the announcement, the CEO did not disclose how many stores would be shuttered, what any restructuring costs might be, or whether savings would offset the cost of hiring more service employees including auto technicians.
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