The National Telecommunications Commission has ordered telecommunication companies to ensure that fast and reliable broadband connectivity would be available at all times during the Holy Week break. | DYGalvezINQ
In a memorandum dated April 4, NTC Commissioner Ella Lopez said fast and reliable internet broadband connectivity is “vital” to religious and Holy Week break travelers.“Reliable and quality broadband connection with sufficient capacity shall be made available to ensure that user experience is maximized in places where the populace historically converges during the Holy Week break,” the memo read.
Disruption of service should also not exceed an accumulated period of one hour from April 6 to April 10, the NTC said. “Ensure that complaints are attended to properly and addressed swiftly by sufficiently manning their hotlines which receive complaints,” the memo ordered.
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