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A software engineering and data science consultancy with a global reach supports a diverse range of clients, including large enterprises and emerging startups across South Africa, the Middle East, and the United States. They are currently seeking a Technical Architect responsible for designing and providing the roadmap for ServiceNow solutions on the ServiceNow Platform.
Implement best practices in coding and design according to ServiceNow standards and community guidelines.Identify opportunities to automate and enhance the end-user experience. Develop integrations with third-party tools or ServiceNow-to-ServiceNow integration using Scripted and OOB REST API and SOAP web services.Train and provide knowledge transfers to new team members.Conduct technical assessments of new plugin installations and configurations to set up business processes.Contribute to the continuous improvement of processes, standards, agile methodologies, and tools while ensuring adherence to coding and quality standards.
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