Take your SME customer experience to the next level with these 5 tips
Whether you run a small business or a multinational corporation, customer satisfaction can affect your business’s bottom line. In fact, consumer insights indicate that 97% of consumers and 98% of contact centre managersWith everything being a click of a button away and the endless choices people have, mall and medium-sized enterprises) need to capture their customers' ever-changing needs and ensure each interaction with them is a positive experience.
With a proven track record in global logistics, FedEx can not only ensure flexible delivery but can also help your business tap into online solutions through various products like Who we choose to trust can have a profound impact on our lives. Join thousands of devoted South Africans who look to News24 to bring them news they can trust every day. As we celebrate 25 years, become a News24 subscriber as we strive to keep you informed, inspired and empowered.
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