Taco Bell opens futuristic two-story drive-thru complete with food elevators

The fast-food chain is redefining the drive-thru experience with four lanes, two stories and a food delivery chute.

"Taco Bell Defy is an incredible innovation for our brand, and one that’s meeting our consumer in a really unique way. For decades we’ve been committed to providing a fast, safe and friendly drive-thru experience; now with our bold goal of creating a two minute or less drive-thru experience for customers of this concept, Taco Bell Defy is the future,” Mike Grams, Taco Bell’s president, and global COO wrote in a statement.

The new Taco Bell location will provide digital check-in screens for mobile order customers with unique QR codes.The 3,000 square-foot, two-story pickup spot aims to reduce the challenges of traditional drive-thrus with a system that keeps delivery time down to two minutes or less. The new location will have four lanes to accommodate customers which will be dedicated to pre-orders made via the Taco Bell app as well as pickups for delivery drivers.

Taco Bell Defy features a two-way audio and video technology service for customers to communicate with team members located on the building's second floor.

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