KUALA LUMPUR (Bernama): Lembaga Tabung Haji (TH) will bear the cost of haj visa for each Malaysian pilgrim following the decision by the Saudi Arabian government to impose a new charge of SAR300 (about RM326) for each visa issued beginning 1441H/2020M haj season.
While estimating that it would involve a huge sum of RM10mil, TH haj senior general manager Datuk Seri Syed Saleh Syed Abdul Rahman said he believed that the decision to impose the charge was made by the Saudi government based on the various services rendered to haj pilgrims from all over the world each year.
Syed Saleh said this after appearing as the guest speaker on Bernama Radio’s Malam Ini talk show and Bernama TV’s Ruang Bicara programme which discussed the current challenges in haj management, recently. On the cost of performing the haj, Syed Saleh gave the assurance that the cost for Malaysian pilgrims will remain unchanged for the time being, but in view of the rising overall costs each year, TH might have to look into this later to ensure its survival as the fund manager for 9.4 million depositors.
On the Customer Satisfaction Index for last year’s haj management, Syed Saleh said the index reached 90 per cent for the 1440H haj season.
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