KUALA LUMPUR: The technical problem in accessing existing patient data at the Selayang Hospital through the Hospital Information System (HIS) applicat...
: The technical problem in accessing existing patient data at the Selayang Hospital through the Hospital Information System application which has dragged on since May 4, has made things difficult for the public.
Many voiced their complaints, saying the average waiting period of three hours for outpatients was too long and a burden for the patients themselves. “I came today to get my blood test results and medicine, but because the hospital system was down, a lot of my time was wasted, and luckily I brought my old medicines from home and showed them to the doctor to get the similar medication,“ he said.
“ doctors need to revisit patients to determine if they need to be put into the ward or not. Before this, patients who were to be warded could be determined by just referring to the system,“ he said while waiting to see a doctor.
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