SEOUL (Reuters) - South Korea's authorities investigating last month's Jeju Air plane crash have submitted a preliminary accident report to the U.N. aviation agency and to the authorities of the United States, France and Thailand, an official said on Monday.
Yang, Tan and Pawe member Shireen Ho say their organisation is looking for instructors who can tailor lessons for older people. — YAP CHEE HONG/The StarReflecting on the situation in October last year, Prof Dr Suhaidi Hassan recalls being among those who faced difficulties signing up for the MyDigital ID through the app.
As a professor of computing networks at the School of Computing in Universiti Utara Malaysia, he reflects on his own struggles with the MyDigital ID registration and empathises with others, particularly the elderly, who might have faced similar challenges.“However, it’s unrealistic to expect older users to handle online sign-ups alone, as they’re likely unfamiliar with the process,” he explains.
Chai believes digital literacy programmes should be tailored to different community needs, considering language preferences, literacy levels, and the unique challenges faced by urban and rural areas. — CHAI CHING YI “In my opinion, this hesitation often stems from a lack of understanding of how digital platforms work, making it difficult for them to trust systems that handle sensitive information,” she says.Chai believes that when digitalisation measures overlook guidelines or policies to help seniors adapt, they risk losing access to essential services such as government programmes and healthcare and financial tools, which are increasingly moving online.
The centre’s supervisor, Jessica Tan, also grapples with new digital services, such as mandatory efiling for taxes, and wants to learn from the younger generation. Yang also claims to have contacted Subang Jaya assemblywoman Michelle Ng’s office for guidance, suggesting that they provide on-ground assistance and support to seniors for digital services.
Chai believes that digital literacy programmes should be tailored to meet different demands. For example, she says it is crucial to consider the diverse needs of various communities, including differences in language preferences and levels of digital literacy. Prof Suhaidi hopes for more efficient implementation of digitalisation measures. He recalls how easy it was to obtain the MyDigital ID with the help of on-ground staff.
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