A Starbucks customer’s bold request for a tip refund has sparked heated debate.
In a TikTok video, now with over 237,000 views since it was posted on Sunday, Starbucks barista Joaquin De La Torre recalled the time his coworker asked him how to refund a customer $2 — because they’d accidentally selected the gratuity option while paying“I’ve never refunded gratuity before … So I’m trying to give him a Service Recovery card — I have no clue what I’m doing,”“For, like, ten minutes...
trying to figure this out because the Service Recovery card is not working. So, we’re both standing there, and in my head I’m just thinking, it’s $2, dude — it’s not that serious,” he continued in the viral clip. “Like, I getHundreds of people commented on the video, sharing dismay as well as sympathy over the awkward experience.The Starbucks barista said the customer wanted their accidental $2 tip back.
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