'There were no ATC issues over the weekend ... but I think any industry expert knows that it takes several days if you have that large of an impact on the operation to get the airplanes where they need to be and then to match the crews up with that.'
Southwest Airlines CEO Gary Kelly said the carrier's operations were "much improved" Tuesday, with the airline canceling only a small fraction of its flights for the day after suffering massive disruptions over the weekend.
"I want to apologize to all of our customers," Kelly said in an interview with ABC's "Good Morning America." The airline was still churning through complaints from passengers on Twitter, offering apologies and aid to those who needed it. Some leading conservatives claimed the disruptions were caused by pilots protesting Southwest's coronavirus vaccine mandate. There was no evidence that was the case, and the airline, its pilots union and the government all pushed back against the claims.
"If there was some sorts of grass-roots effort, they definitely wouldn't be doing that," said Amy Robinson, a spokeswoman for the union.
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