In a letter to Southwest CEO Bob Jordan, the Southwest Airlines Pilots Association (SWAPA) says that the number of fatigue reports 'have been climbing exponentially' since last summer.
In August and September rates climbed 350% and in October rates surged more than 600%, the union said, adding that "management took a ‘wait and hope’ approach, but reality struck with January and February rates doubling."
"This dramatic increase in safety reports is a direct result of operational mismanagement by the company that has negatively impacted every front-line employee at Southwest Airlines as well as tens, if not hundreds, of thousands of our guests," the letter read.
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