The video shows the pilot hanging from the window as the phone is quickly passed up to him.
flight is lucky to have their cell phone back, after receiving help from the plane’s captain and employees.
"The Captain immediately suggested that the ramp agents on the ground try to jump the phone up to him so he could return it to the customer. The rest was captured on video!," a spokesperson at the airline told FOX Television Stations. "They didn’t hesitate," Southwest said of its employees on social media. "They quickly passed the phone to its ramp agents, who jumped it up to the captain to get it back to the customer."
"We love seeing the goodwill efforts of our employees helping out a fellow passenger. We are grateful to see our team jumping in to help passengers often!," the spokesperson continued.Southwest Airlines airplane taxies from a gate at Baltimore Washington International Thurgood Marshall Airport on October 11, 2021 in Baltimore, Maryland.
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