Southwest Airlines Co, the biggest user of Boeing Co's 737 MAX jets that we...
A traveler checks her baggage at the Southwest Airlines terminal at LAX airport in Los Angeles, California, U.S., January 24, 2017. REUTERS/Lucy Nicholson
Southwest was ranked third this year out of 10 airlines, behind Alaska Air Group Inc and JetBlue Airways Corp that climbed one place each to claim the first and the second spot. Passenger satisfaction for all airlines on average in 2019 was up 1.4 percent to 74 points, with Alaska scoring 80 points on a scale of 0 to 100, and JetBlue and Southwest got 79 each.
American has grounded its 24 737 MAX jetliners until Aug. 19, leading to about 115 daily cancellations during the peak summer travel season.
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