Southwest Airlines said it plans to return to 'normal operations with minimal disruptions' Friday, after days of chaos that saw the company cancel thousands of its flights, leaving many passengers stranded and seeking alternative transportation.
that it's "encouraged by the progress we've made to realign crew, their schedules and our fleet."
"We know even our deepest apologies -- to our customers, to our employees, and to all affected through this disruption -- only go so far," the company said in a press release. Stranded travelers search for their luggage at the Southwest Airlines Baggage Claim at Midway Airport, Dec. 27, 2022 in Chicago.A woman walks through unclaimed bags at Southwest Airlines baggage claim at Salt Lake City International Airport, Dec. 29, 2022, in Salt Lake City.
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