Smile-Link Healthcare leverages digital shift, AI-powered tools to drive recovery, growh

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Smile-Link Healthcare leverages digital shift, AI-powered tools to drive recovery, growh
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SHAH ALAM: Smile-Link Healthcare Global Bhd, the parent company of Drs Wong and Partners Dental Surgeons, expects a modest recovery in the second half...

Wong says Smile-Link’s recovery is supported by international patients drawn to Malaysia’s affordable and high-quality dental care.Smile-Link Healthcare Global Bhd, the parent company of Drs Wong and Partners Dental Surgeons, expects a modest recovery in the second half of 2025 through cost-cutting efforts, downsizing and upgrades in digital and artificial intelligence-powered dental tools.

“The second half may improve, but any increase would likely be modest – around 5% to 10%. It will not be a dramatic jump. That said, we are seeing some encouraging signs,” he toldWong said Smile-Link’s recovery is supported by international patients from Singapore, Hong Kong, China and Australia who are drawn to Malaysia’s affordable and high-quality dental care.

He shared that the group has allocated between RM1.5 million and RM2 million this year for internal upgrades. “We cannot arbitrarily reduce our fees, as doing so would compromise service quality and sustainability. However, new solo practitioners often enter the market with lower pricing and frequent promotional offers, which puts pressure on the industry. As a result, expansion is not our immediate priority,” Wong said.

Smile-Link posted a pre-tax profit of RM715,000 for the six months ended Dec 31, 2024 – a reversal from a RM3.99 million loss in the same period of the previous year. The improvement was primarily driven by cost-cutting measures, including selling underperforming clinics and ongoing internal restructuring efforts to enhance service quality and operational efficiency.

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