The Centre for Domestic Employees has since escalated the matter to the Ministry of Manpower for further investigation.
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The employer expressed frustration with the worker’s lack of response, mentioning she had been trying to communicate with the worker for several minutes. L had instructed her to log the time taken to complete household chores in a notebook, but became upset when the worker failed to document tasks as per her expectations.Agency’s Response Statement Regent Maid Agency responded to the incident by posting the video along with a statement on Facebook, explaining the situation.The agency acknowledged the employer’s dissatisfaction, noting that L had unrealistic expectations given the worker’s experience and salary level.
Despite multiple attempts to mediate the situation and remind L of the need to provide the worker with adequate rest, the issues persisted.Netizens’ Reactions The incident has stirred mixed reactions online. Some netizens criticized the employer for her behavior, calling it verbal and emotional abuse.
Others came to the employer’s defense, suggesting that some helpers deliberately remain silent to avoid escalating conflicts.
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