Starting January 1, 2025, ride-hailing services in Singapore must accommodate specific commuter groups, including wheelchair users and families with young children. New licensing conditions will require platforms to offer vehicles with wheelchair accessibility or child seats. Commuters will be notified if a matched vehicle cannot meet their needs, allowing for cancellation and rebooking. Grab, a major ride-hailing platform in Singapore, has been collaborating with the Land Transport Authority (LTA) to implement these inclusive measures.
Grab highlighted that its GrabAssist driver-partners receive training from certified care providers on proper transfer techniques to ensure passengers can safely get in and out of vehicles. — Reuters picas a first-time user .
If commuters fail to indicate their need for wheelchair access or a child seat, drivers will be allowed to cancel the booking without penalties.on Monday evening that it has been collaborating with the Land Transport Authority to “address commuters’ diverse needs.” “For passengers with wheelchairs, we have GrabAssist that can accommodate foldable assistive devices and GrabAssist Plus, which are vehicles equipped with ramps or hydraulic lifts,” the company was quoted as saying.
Ride-Hailing Accessibility Singapore Wheelchair Users Families
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