SINGAPORE, Jan 18 – A recent investigation by Channel NewsAsia's (CNA) Talking Point has exposed alarming privacy violations at mobile phone and laptop repair shops, where...
Data protection experts have urged consumers to take precautions before handing over their devices for repairs. ― File picture via iStockas a first-time user . Exclusively for Malay Mail readers: Use codeChannel NewsAsia's
The report stated that shockingly, 12 technicians — three handling phones and nine handling laptops — were observed snooping through personal files and attempting to access private accounts, including Snapchat, Gmail, and OnlyFans. The investigation was carried out in collaboration with the Greyhats group at the National University of Singapore, which highlighted the extent of the breaches and the ease with which unauthorised access to private data occurred.A separate study titled No Privacy in the Electronics Repair Industry, conducted in North America, uncovered similar incidents of technicians accessing and even stealing personal data during repairs.
Repair Shops Under Fire As Technicians Caught Snooping On Customers’ Private Data
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