Dr. Ray Lorenzoni usually treats children. When he was called to care for adult COVID-19 patients in New York, he made sure they were comforted and never felt alone. 'It's going to be one of the things that sticks with me for the rest of my career.'
Just a few weeks earlier, Lorenzoni had watched — along with many other Americans — how the Italian medical system had been brought to its knees. It seemed likely it was only a matter of when, not if, the coronavirus would arrive in the U.S. And of course, by then, it already had.
"One of my main mantras is to sit down with somebody. And that was very tough in this environment because our protective equipment didn't surround us," he says."So we were discouraged from sitting down on the bed next to a patient to have a deep discussion or sitting down in a chair and being at eye level with the patient."
One patient, a man in his mid-forties, kept asking how bad his condition was. As the man's health deteriorated, Lorenzoni was open with him, aware that those hard conversations — like what it means to be put on a ventilator — are sometimes the last a patient will ever have.
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