Joey, who's 16 years younger than Kai Ming, says she did not receive any letters asking for a divorce and that Kai Ming never informed her about seeking legal aid to discuss it.
TOKYO : The Tokyo Metropolitan Assembly’s enactment of Japan ’s first ordinance banning so-called customer harassment – in which a customer harasses a worker – has been welcomed by workers plagued by customers’ unreasonable demands, but the challenge now is to ensure the ordinance has the intended effect, as drawing a line between legitimate complaints and harassment is difficult.
To protect the employees, multiple people are assigned to handle customer complaints, and occasionally the hotel has had no choice but to ban the customers from entering. Many workers have been forced to leave their jobs or died by suicide due to mental or physical illnesses caused by customer harassment.
“Installing security cameras and telephones with recording functions, a measure that could be effective in preventing customer harassment, is a hurdle for small and mid-sized companies in terms of costs,” said Mr Hiromasa Sasaki of the Japanese Trade Union Confederation, a member of the metropolitan government’s study group. “It is important for the metropolitan government to provide support to businesses that implement such measures.
Hotel New Enactment Welcomed Customers Harassment
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