Agency’s chief executive says Centrelink staff acted in ‘good faith’, following damning royal commission findings
Services Australia staff have received an apology from management over the robodebt scandal, with the agency’s chief executive saying that workers who enforced the scheme had suffered an “unfair toll”.
“I want to apologise to all of you for robodebt. Robodebt is a heavy burden that many of you still carry.” “Robodebt has taken an unfair toll on you collectively and as individuals. You deserve an apology from your agency.”
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