The Consumer Association of Singapore (CASE) saw a five-fold increase in complaints in the entertainment industry in the first half of this year. Most of them were against the organiser of the Sentosa sky lantern festival.
The Consumer Association of Singapore saw a five-fold increase in complaints in the entertainment industry in the first half of this year. Most of them were against the organiser of the Sentosa sky lantern festival.
CASE said the surge in complaints in the industry comes on the back of an increase in events and concerts in Singapore. “We are actively studying how overseas jurisdictions are tackling disamenities related to events and concerts, such as the issue of ticket scalping. In the first six months this year, prepayment-related losses rose by 312 per cent to about S$1.25 million, from S$302,205 in the first half of 2023.Top 10 industries with the most complaints in the first half of 2023 and 2024.
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