Senators ask US regulators to address airline frequent flyer programs
WASHINGTON - Two U.S. senators on Monday asked the Transportation Department and Consumer Financial Protection Bureau about"troubling reports" of unfair and deceptive practices in airlines’ frequent flyer and loyalty programs.
Senator Dick Durbin, a Democrat, and Republican Roger Marshall cited reports"airlines are changing point systems in ways that are unfair to consumers, including by devaluing points, meaning it takes more points than initially marketed to achieve the promised rewards."We encourage you to use comments to engage with other users, share your perspective and ask questions of authors and each other.
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