Scott Hambuchen - Forbes Technology Council

Scott Hambuchen's stories.

COUNCIL POST By taking the right steps, companies can enhance relationships with consumers and employees, increase call answer rates, and amplify sales and conversions.

Providing consumers with the seamless, connected and personalized buying experience they want requires brands to deliver meaningful customer interactions and superior customer service every step of the way.Some calls that go unanswered may not have a major impact on the customer's life and well-being, but others certainly do.Talking with your family members and friends will help prevent scammers from tarnishing this time of the year.

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