San Antonio's $200 million workforce development program isn't yet meeting its target of moving 80% of graduates into jobs within six months.
High early interest swamped some Ready to Work contractors, who scrambled to hire enough workers to process applicantsAlmost 40% of those who applied were deemed ineligible, often because they lived outside city limits or earned too much money to qualify. Others misunderstood the program, thinking they would be offered a job, rather than job training. The intake process was taking weeks, causing some people to drop out before they even began.
Beldon sought to review, among other data, the contracts signed by the four partners chosen by the city to administer the program and the mechanisms in place for holding them accountable. Without that information, he wrote, “I do not feel I can provide effective advice.” Ready to Work — and its marketing — has evolved since Beldon's resignation. Applicant eligibility now hovers around 90%, and the intake process has been streamlined. Eligibility has expanded to include Bexar County veterans and their family members, and household income requirements have been clarified.
Walsh said his office had not seen any"systemic issues" that would lead it to terminate any of those contracts, although"we have had to make adjustments in terms of recruiting and marketing." Many participants report feeling"highly stressed" about their financial situation, and the guidance and encouragement of the case managers assigned to each participant plays a critical role in their success, researchers have found. Those who've dropped out of Ready to Work report not having clarity about the cost — there are caps on how much tuition the program covers — or time commitment of training.
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