Saifuddin: Govt is launching an app to help users find the best telco service - SoyaCincau

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Saifuddin: Govt is launching an app to help users find the best telco service - SoyaCincau
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Saifuddin Abdullah says the government is launching an app to help users choose telcos with the best services. But there's already an app for that.

and it outlines the coverage areas for all mobile telcos as well as fixed broadband providers.

Through the portal, users can provide feedback on telco services at their location. There’s also the option to request a service that isn’t available at the moment. However, in its current state, the map only shows the estimated coverage area without any performance indicators. When we checked, the coverage area isn’t that accurate and there are spots in central Kuala Lumpur where the map indicates that 4G coverage for Maxis, Unifi Mobile and Yes are not available.

Besides coverage, consumers would also need to know how well each telco performs in its respective area. Just because there’s 4G, it doesn’t mean that a customer can get optimal performance due to various factors including network congestion. The app is only as good as the data it provides.At the moment, the best way to find out a telco’s performance is through Opensignal. The app provides not just coverage info but also performance measurements for mobile networks.

The data is crowdsourced from Opensignal users periodically and it isn’t measured only when users run a speed test. This method provides a more realistic picture of the actual mobile experience. From time to time, Opensignal also releases a

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