Qantas mea culpa fails to fly with investors

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Qantas mea culpa fails to fly with investors
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There was no hiding from the investor fury at the Qantas shareholder meeting on Friday, but chairman Richard Goyder can’t blame them.

The Chairman’s Lounge may have protected Qantas chairman Richard Goyder from the airline’s post-COVID customer service chaos, but there was no hiding from the investor fury at his“It’s clear there has been a substantial loss of trust in the national carrier. And we understand why,” he assured shareholders.

“He guided this company through some of the biggest challenges, which meant making some tough decisions,” Goyder said in his opening speech. And how could investors pass a remuneration report detailing the multimillion-dollar payouts to a CEO who had presided over the airlineGoyder has not helped by staying on when the full scale of the airline’s woes became apparent.A new chairman and CEO would have been able to sell a more credible story of its intent to win back the trust of customers – and regulators. Just ask Crown Resorts.

But it almost became four departures on Friday with about 34 per cent of proxies directed against the re-election of ad guru Todd Sampson to the board. It is almost unfathomable to think that barely 10 weeks ago, Qantas was flying high with a record $2.46 billion underlying profit and the promise this would be the start of a golden run for investors who had watched the share price soar over the previous year.

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