Annoyance over Qantas’ handling of flight credit has also spread beyond the pandemic-era, with customers increasingly frustrated at other issues.
Angry Qantas customers say ditching the expiry date on COVID-19 flight credits is not good enough when the same flights today are far more expensive than when tickets were first purchased.
Anger against Qantas has been exacerbated by the airline’s record $2.5 billion profit last financial year.Perth architect Deon White was quoted $4914 on Qantas’ website to fly to Istanbul with Qantas in June and return from Barcelona a few weeks later, but when he tried to use flight credits the cost jumped to $8349.
Malaysia Latest News, Malaysia Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Qantas board under pressure on bonuses, Joyce’s share saleThe airline’s superannuation investors say they are watching how it deals with the “significant damage to reputation” it has sustained in the past 12 months. Qantas CEO Alan Joyce was granted $10.8 million in shares on Friday.
Read more »
Qantas and government show the perils of picking winnersGovernment protection of an airline that has turned on its customers is a symptom of an over-regulated industry
Read more »
Traveller Letters: Warning over booking exit-row seats with Qantas“One tries to be loyal to Qantas but, gee, they make it hard sometimes.”
Read more »
Traveller Letters: Warning over booking exit-row seats with Qantas“One tries to be loyal to Qantas but, gee, they make it hard sometimes.”
Read more »
Traveller Letters: Warning over booking exit-row seats with Qantas“One tries to be loyal to Qantas but, gee, they make it hard sometimes.”
Read more »
Qantas revelations show why the airline industry must changeThe carrier’s rebound from the financial depths of the pandemic has come at a heavy cost.
Read more »