Dreams of a new home have apparently turned into a living nightmare for a group of residents of Punggol Point Cove, as they grapple with a litany of defects in their recently-completed BTO flats. From uneven walls and hollow structures to water ponding and missing...
In her unit at Punggol Point Cove, Ms Diana found cigarette butts littered in every room and a vulgar phrase etched into the paint of one of her walls.One of Mr Iman's neighbours reported hollow tiles in one of the bedrooms of his unit. A BSC contractor said it wasn't hollow and refused to rectify the issue, leading the resident to spend his own money to get it fixed.Some residents were advised by BSC to simply “slam it hard” to close poorly fitted bomb shelters and bedroom doors.
"He had to spend a bit of money to remove the vinyl that he already paid for using his CPF money," shared Mr Iman.Mr Iman showed TNP scores of photographs shared by the residents in the chat group. The homeowners said their attempts to seek redress have been met with roadblocks and frustration. Dispirited by the ongoing issues, Mr Iman has decided to engage his own renovation contractor to work on the defects in his his flat.
She also highlighted a pattern of delays and incomplete repairs: “They would address things like the alignment of the switches and the paint job but ignore the misaligned and scratched windows, and the electrical distribution board."“I doubt any cleaning was done – the bathroom tiles were so dirty the inspector we engaged could not check the water ponding properly," said Ms Diana.
In a reply to TNP on June 24, a spokeperson for HDB said:"Keys handover at Punggol Point Cove, which is a 1178-unit BTO development, started in mid-February 2024. Based on data received at the BSC so far, the defects reported at Punggol Point Cove are within the range of what we have seen at other new BTO projects.
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