Public Advocate Jumaane Williams’ $5 million office is missing in action. City residents calling the office can’t even get a live person on the phone when calling the main line.
Williams was elected in 2019 to head a $5 million-a-year office that’s supposed to assist New Yorkers with complaints about government-related services and regulations.struck in early 2020, with Williams allowing dozens of employees to continue working from home after lockdowns were lifted.
“Due to higher than normal call volume, an associate will respond to your call within three to five business days,” the message adds. Twitter user “Jean,” who uses the handle @queens_parents, was flabbergasted, responding, “Wait, what? Is Jumanne’s office is still working remotely?” “Hybrid is fine for private employers. Not for taxpayer funded offices when no one is available to answer the phone and address constituent concerns immediately.”
The Public Advocate’s Office, created in 1993, is widely considered a springboard to bigger and better government jobs, withSeveral critics on Twitter have called out Williams for his staff working remotely.Former Mayor Bill de Blasio also used the Public Advocate’s Office to launch himself to City Hall.
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