Workplace advice: First impressions count — make sure you create your new hire’s first impression of you and your workplace.
It’s a crucial first step many managers fail to take. Swamped by other work, they greet their new hires, introduce them to the employees they’re replacing, and leave to attend to other pressing duties. On the surface, this makes sense. The departing employee can easily explain the work that needs to be done.
Although your departing employee may be able to outline your new employee’s job duties, they may also communicate an impression different from how you want your new hire to see the job and you, particularly if he or she is leaving for a “better” job. Not only do you want your new employee to bond with you rather than with your departing employee, but your soon-to-be-former employee may even “poison the well.
Here is how and why this happens. The employee you just hired may receive another enticing job offer after they join your organization. Worse, an unhappy employee on your team may pull your new hire aside and voice concerns. When this happens, most new hires hesitate to let their manager know what they’ve heard, both to protect the informant and because they don’t want to admit that they listened. Either occurrence may lead to new hire remorse and create festering doubts.
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