This week, the company made its final offer of $31,000, roughly 10 percent of Erika Gemzer's total out-of-pocket expenses, she said.
A pregnant Airbnb host wound up homeless and hundreds of thousands of dollars in debt after a guest flooded her home and damaged her pipes.In April, Erika Gemzer, who operates under the username @ErikaCoaches on X, formerly known Twitter, woke up to the sound of dripping water.'At first, I thought it was raining, but looking out my bedroom window, the sky was bright blue,' Gemzer said. 'I jumped out of bed and ran into the hallway.
'This incident has siphoned joy from my life this year, replacing excitement with fear, anxiety, and an unpaid part-time job trying to get my house put back together.'Gemzer said Airbnb didn't seem to care or understand that she wasn't going to be able to submit a receipt for rebuilding 50 percent of her house in the 14-day claim window. She was able to submit one estimate for just the drying out of the house, a whopping $130,000.
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