Customers may need a dose of patience at U.S. pharmacy counters as those businesses start their busiest season. Drug and staffing shortages haven’t gone away.
The three-day strike carried out in multiple states will officially end Saturday at 6 a.m., and workers were expected to return to their jobs in Kaiser’s hospitals and clinics that serve nearly 13 million Americans.Drug and staffing shortages haven’t gone away. Stores are starting their busiest time of year as customers look for help with colds and the flu. And this fall, pharmacists are dealing with a new vaccine and the start of insurance coverage for COVID-19 shots..
Larger drugstore chains often operate stores with only one pharmacist on duty per shift, said Richard Dang, an assistant professor of clinical pharmacy at the University of Southern California. That kind of thin staffing can make it"I think that many pharmacists in the profession are hesitant to work for a company where they don’t feel supported," said Dang, a former president of the California Pharmacists Association.
But drugstores have some additional challenges in the fall. Many customers come to them for vaccines for COVID-19, flu and pneumonia. Plus, federal officials have approved a new shot for people ages 60 and older for a virus called RSV. Marquess also adds extra staff when he knows they will have an influx of customers, like when a nearby company sends its employees over for vaccines.Pharmacists say customers aren’t powerless and canPeople should bring all their insurance cards to vaccine appointments, especially since insurance coverage is new for the COVID-19 shots, Marquess said.
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