Some drugstores have addressed their challenges by adding employees at busy hours. But experts say many pharmacies, particularly the big chains, still don’t have enough workers behind the counter.
A dose of patience may come in handy at the pharmacy counter this fall. Drug and staffing shortages haven’t gone away. Stores are starting their busiest time of year as customers look for help with colds and the flu. And this fall, pharmacists are dealing with a new vaccine and the start of insurance coverage for COVID-19 shots. Chris Adkins said he left his job as a pharmacist with a major drugstore chain a couple years ago because of the stress.
Brewer, who left in late August, also said the company was limiting hours at 1,100 pharmacies, or about 12% of its U.S. locations. That was down from 1,600 earlier this year, but a company executive has said it doesn’t expect to return all pharmacies to normal operating hours by year’s end. Labor strife and staffing shortages in health care are not isolated to drugstores, as the recent Kaiser Permanente strike shows. But drugstores have some additional challenges in the fall.
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