'While Boscov’s has continued to open stores while other traditional retailers are closing, its image remains a throwback to the days when department stores were dominant, and malls were all the rage,' writes Inqkriordan.
“Our hoodies were going viral,” said Boscov, 73, the CEO and public face of the privately held company, which had $1.2 billion in sales last year.
“We have to keep learning and changing,” he said. “But we won’t throw the baby out with the bathwater.” “Success doesn’t happen because of what goes on in the office,” said Boscov, who generally visits a different store weekly. “It’s what happens on the sales floor that matters.” But Boscov’s comes closer than most. It still has candy and toy departments and sells draperies, beds, recliners, and small appliances. It carries clothing for petite as well as big and tall customers, and many of its stores have hair salons and optical shops, along with hearing aid and travel services.
Nevins also likes that Boscov’s cultivates relationships with local nonprofits. “I like their ethics of people helping people,” she said.
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