An executive of low-cost carrier Cebu Pacific (CEB) on Thursday said 28 passengers who were unable to board their flight to Hong Kong due to long queues at the Ninoy Aquino International Airport (N…
An executive of low-cost carrier Cebu Pacific on Thursday said 28 passengers who were unable to board their flight to Hong Kong due to long queues at the Ninoy Aquino International Airport were given options to rebook their flight for free, get a full refund, or convert their ticket to a travel fund.
AirAsia Philippines deputy spokesperson Carlo Carongoy told the Philippine News Agency that no similar incident happened in any of their international flights.Carongoy added that AirAsia Philippines has always accommodated passengers to the next available flights free of charge whenever they were left by the plane.
The BI, in a statement, said all its officers are in full force and additional personnel have been deployed to serve as backup.
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