Out of office: Time to free ourselves from email overload via IrishTimesBiz
“100,000?” I said, certain she would have less than my own 120,000. “No,” she said. “300,000.” When I told a colleague at work about this, he said it was nothing because he had more than 500,000. Assuming journalists were at special risk of inundation, I asked an investor I saw the next day how many unread emails she had. “More than 400,000,” she said, wincing.
Some messages are of course necessary, as are some of the online meetings and calls that have surged since the pandemic began. But we have reached the point where the benefits of communication are being outweighed by a dispiriting loss of production. According to Microsoft, a large investor in generative artificial intelligence, the solution to this dilemma is, incredibly, artificial intelligence. The tech giant claims AI will free stressed employees from time-sucking drudgery and unleash their creativity.For a start, employees need to stop thinking the remorseless advice on “productivity hacks” will help.
It did this out of need: it has long had to corral a large remote workforce. But its efforts to avoid what it calls “the chaotic splintering of communication” that bedevils larger organisations apply widely.
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