Chief says department is making strides reducing force through de-escalation and care for community members in crisis.
San Jose Police Chief Anthony Mata writes that the intent of his department is that each police interaction with members of the public leads to a path of peaceful resolution.In 2017, the San Jose Police Department made headlines as the first large agency in the country to mandate comprehensive mental health crisis intervention training for all officers.
But when you consider all 1,364 mental health cases during that time period, the data paints a very different picture: Even though mental health calls have increased significantly since 2014, increasing the potential number of cases that could end with violent encounters, use of force in these cases is dropping.
Crisis intervention training proves most effective when individuals are not engaged in criminal activity. In 59% of mental health encounters from 2017-2022 in which police used force, the individual was either committing a violent crime, was armed or attacked the officer. No alternative response model suggests that a non-police officer should respond to these calls or any call with a public safety component.
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