KUALA LUMPUR, July 27 — The operator of the Smart Selangor free bus service has defended the decision to require smartphone apps to use the system, after a transit advocate...
People queue to board a bus operated by Smart Selangor , in Taman Medan on January 11, 202. — Picture by Miera ZulyanaKUALA LUMPUR, July 27 — The operator of the Smart Selangor free bus service has defended the decision to require smartphone apps to use the system, after a transit advocate criticised this as needlessly cumbersome and unreliable.
Responding to the advocate who posted from the @slainthayer account on X, the Smart Selangor Delivery Unit said the solution was essential to ensure the bus service was free only to Malaysians and to provide data needed for future route planning.
“If registered users lose their belongings on the bus, we can also help them to track and retrieve their items,” Badli said.The system was chosen in response to Malaysians’ complaints that foreigners were benefitting from the service that is free only to locals.
Badli said Malaysians may board just by showing their MyKad, while groups of foreigners only need payment to be made by a single person with one of the apps installed. He also said drivers have the discretion to let the elderly and very young board the free bus service in the event they did not have the required app or smartphone with them.Badli said the SSDU is currently consulting with other stakeholders on merging the SITS and CEPat apps for Smart Selangor bus users.
Else Uses QR’: SSDU Explains Why Smart Selangor Buses Are All Scan-To-Ride
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