At first glance, the term 'digital hug' might seem paradoxical. After all, how does the physical act of embracing one another have anything to do with the digital world in which we are so often physically distant, even worlds apart?
The mixed reality interaction matrix for in-person hugs. Credit: Okinawa Institute of Science and Technology
"On the other hand, there was a group of people who was evidently upset about the situation. With this as the starting point of our research, we came to realize that it wasn't the technology alone that defined the interaction. What you did before, during, and even after the interaction—such as how you reflected upon the interaction itself—became relevant in shaping your online social experience.
When they used MRIM to explore the physical hug, James said,"What we realized was that every single component, except for one, the so-called interpersonal-physical, was translatable to the digital space. And not just translatable, but in some cases, even amplifiable. Meaning, that people who could kind of turn up the volume on other components of the interaction seem to be able to compensate somewhat for the absence of those that are not available, like physical touch.
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