CEO Vanessa Hudson asks for patience as the airline commits to a review of customer policies
In a video statement released on Friday, the freshly appointed boss commits to a review of customer policies but asks for patience from customers. 'I know that we have let you down in many ways, and for that I am sorry,' Vanessa Hudson says. 'We understand we need to earn your trust back, not with what we say but what we do and how we behave. This is going to take time and I ask for your patience.
is holding its second hearing in Perth on Friday, featuring competition watchdog, the ACCC; various airports and farmers groups
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