A new application to manage the use of students’ devices is slated to be rolled out by January 2025, after the Ministry of Education (MOE) terminated the existing Mobile Guardian app in all students’ iPads and Chromebooks. Education Minister Chan Chun Sing told...
A new application to manage the use of students’ devices is slated to be rolled out by January 2025, after the Ministry of Education terminated the existing Mobile Guardian app in all students’ iPads and Chromebooks.
In response to queries, MOE said that Mobile Guardian’s services were ceased from end August 2024. Mobile Guardian is a DMA that helps parents manage their children’s device use, restricting screen time and access to specific websites and apps. There were two incidents regarding Mobile Guardian in July and August, with the first taking place as early as July 30. The Straits Times reported that more than 1,000 students from at least five MOE secondary schools were affected by a glitch on the Mobile Guardian app.
Over 300 IT engineers and staff were deployed to affected schools to help students restore their devices, and provided instruction sheets to students who wanted to troubleshoot their own devices, said Mr Chan. “Through this episode, it was most heartening to see many of students step forward and proactively share their personal notes with classmates, and organise study sessions to do revision for their tests and exams together,” said Mr Chan.
In April 2024, Mobile Guardian’s user management portal at its headquarters in Surrey, Britain, was hacked, due to poor password management practice.
Chan Chun Sing Ministry Of Education CYBER SECURITY
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