Versions of a reservation system have existed online for decades, as parks have attempted to prevent traffic and overcrowding. Read more ⤵️
three other relatives that would start in their hometown, Houston, and meander through nine national parks and monuments in Wyoming, Montana and Colorado.
Prado isn’t alone in her exasperation with the system. Recreation.gov, a must-pass gauntlet for travelers hoping to explore destinations and attractions administered by the National Park Service, the U.S. Forest Service, the Bureau of Land Management and other agencies, has in recent years received criticism from travelers and travel industry leaders alike — particularly as park attendance has surged during the pandemic.
In a statement, Jenny Anzelmo-Sarles, a spokesperson for the park service, said that the agency appreciates the feedback “as we adjust and improve these management tools, and as we evaluate ways to ensure consistent and clear expectations for visitors planning park trips.”Longer booking windows aren’t a major issue for all travelers, some — even international visitors — prefer last-minute access. But frustration and confusion with the system’s inconsistencies abound.
Versions of a reservation system have existed online for decades, as parks have attempted to prevent traffic and overcrowding. In 2018, the consulting company Booz Allen Hamilton took over management of the online booking, spurring hope for improvements, including real-time updates and a more usable interface. The new version of Recreation.gov was a step up from the previous model, but was ill-prepared over the past two years to handle the major uptick of pandemic-driven users.
“If you are new to the world of outdoor life, it can be an intimidating and overwhelming process,” said Sonya Staples. “We don’t want that to deter people from our community from experiencing some of the greatest national treasures.” — Create a Recreation.gov account well ahead of time. When campsites, passes and permits are released, you must have an account to secure them. Don’t get caught scrambling to enter your information at the last minute.
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