Months ago, eight women from the Chicago area paid for tickets to Solfest and Sol Comedy Jam 2023, put on by Music Getaway, but just 24 hours ahead of their departure, the event was abruptly canceled.
The women said the promoter, Music Getaways, hasn’t offered any help to ticketholders. The hotel and resort where the event was set to take place accused the promoters of not making contractually-required payments, which led to the cancellation of the event."Dear Sol Fest 2023 and Sol Comedy Jam 2023 Attendees:
"The Hard Rock Hotel & Casino Punta Cana regrets to inform you that, due to circumstances beyond our control and the control of the artists, the Sol Fest 2023 Event and the Sol Comedy Jam 2023 Events at the Hotel have been CANCELLED.
"We are sorry for this inconvenience, and we share in your frustration. If you would like to reserve a room at the Hotel during your originally programmed dates, please visit the link below, where you will be able to reserve a room at the Hotel at a discounted rate: "Once again, we apologize for these circumstances, and we hope to welcome you to the Hard Rock Hotel and Casino Punta Cana soon."The sudden change of plans has left music fans flummoxed, and demanding answers.
“In the Music Getaways contract, it says we don’t allow refunds but in a unique situation like this, I think they don’t have a choice but to refund us,” Moore explained.
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