Multimedia Plus Survey Shows Need for Associate Training, Onboarding

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Multimedia Plus Survey Shows Need for Associate Training, Onboarding
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Multimedia Plus polled retail and hospitality executives.

Share this article on TalkRegarding challenges in staffing up for the season, 46.46 percent of those polled “cited recruiting as their primary challenge in hiring seasonal associates.” Researchers at Multimedia Plus also found that 21.2 percent of “participants identified onboarding new associates as a significant challenge, emphasizing the need for efficient training and integration processes.”With external issues, 35.

Other insights from the survey showed that 14.4 percent of those polled said they are “focused on loss prevention and safety concerns, reflecting the need to ensure the security of both employees and customers during the busy holiday season,” the report’s authors said.“Nearly 47.56 percent of respondents are planning new initiatives focused on training and communications to ensure that their teams are well-prepared for the holiday rush,” the report stated, adding that about 28.

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