A New York woman lost all her belongings to a moving company scam. She got a $10,000 settlement, but is living with her parents and scraping together 5 part-time jobs to make ends meet.
— April 19, 2023: This article has been updated to clarify details about Wagner's lawsuit.
There weren't a lot of options available when it came to moving companies, but she eventually found Gold Standard Relocation. The company gave her a good price and had very friendly customer service representatives, she said. But on their way out, the movers handed Wagner a bill with about $500 in weather-related fees on top of other unexpected charges.
But when she decided she wasn't ready to move back to New York, she called Gold Standard to extend her storage contract for a few more months. At first, the company simply wouldn't return her multiple messages. Wagner eventually asked her dad to leave a message, in case the company would be more responsive to a man. Sure enough, they called back shortly after, she said. The news wasn't good.
Wagner began to panic. She had stored everything she owned, except for a few suitcases she brought with her to Hawaii.
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